August 7, 2018

Skype and Facebook have just introduced a brand new “Video Chat” feature that enables visitors to see and communicate with their friends in real-time when they’re in Facebook. This feature is fantastic for business given it enables buyers to get at know, like and trust sellers faster and easier than any other time. I will imagine several instances where my opportunity and my client’s business has been greatly enhanced using this type of capability to efficiently connect “eyeball to eyeball.”

Relationship Building - By utilizing Facebook’s video talk with interact easily and seamlessly with prospective clients “eyeball to eyeball,” a company person can dramatically improve the speed that a prospective client can cross the ever present, completely invisible “KLT (Know-Like-Trust) Bridge.”

When we can “look you in the eye” - even over the computer screen, they are very likely to create a relationship along that’s stronger than the usual mobile call, email, or Facebook post. This is correct whether or not the initial relationship was made IRL - In person - or virtually. It is particularly true for the millions of people that are doing many their business over the web.

Simplicity - Until recently, it’s been a bit cumbersome - some would say difficult - to schedule a video chat with other folks. Exactly how Facebook has integrated this selection in to the regular Online Chat and Messaging features that people are already comfortable using, makes this incredibly simple.

As an example, I work with folks worldwide. These types of people I’ve never “seen” face to face. Although I’ve used Skype video for quite some time, We are usually met with resistance while i suggest someone set it up on the computer to ensure we could “meet face-to-face.” After trying to walk some people through it, I spotted it absolutely was just much easier to connect on the phone.

That obstacle - downloading a credit card applicatoin that appears scary, intimidating and difficult - just disappeared today because of this new venture between Skype and Facebook. Although Facebook application does require the downloading of software, this indicates less intimidating plus much more user friendly than other options. Plus, since several men and women be utilizing it, it’s going to be almost impossible to ignore.

Accessibility - With Facebook’s 750+ million users, Skype’s video chat feature will now often be accessible by everyone - young and old. Think about simply how much easier it will be to get a merchant in Kansas City to talk to a factory owner in Hong Kong with regards to a product he wants built.

I can see many local businesses making the most of this also. Let us check a little shop that sells a particular handbag. A prospective customer from a large number of miles away might be more more likely to initiate a talk to discuss price, styles, and shipping versus climbing on a web site looking to work all this out. For a lot of strange reason, people want to do business with individuals.

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